Before you call—or while you wait
-
If you smell gas, hear hissing near a gas line, feel unwell, or a carbon monoxide alarm sounds: leave the building, avoid switches/flames, call 911 or the gas utility from outside, then contact a qualified professional.
-
If there is active water leaking: move valuables away from the area, use towels/buckets if safe, and avoid electrical equipment near water.
-
If heating has failed: keep interior doors open where appropriate, protect vulnerable pipes from freezing, and use only properly vented/approved temporary heat sources according to their instructions.
-
Do not repeatedly reset a boiler, bypass safety controls, disassemble equipment, or use an oven/stove to heat the home.
-
Have the boiler brand/model, error code, thermostat setting, photos/video, and property address ready.
Emergency service area & Important notices
-
Parts availability may affect same-night completion; we will stabilize the problem when possible and explain next steps.
-
After-hours diagnostic/dispatch fees may apply
-
We serve, including Victor, Driggs, Tetonia, and other parts of Teton Valley, Idaho, plus Jackson Hole/Wyoming. Availability, travel time, and any after-hours travel charge may vary by location and weather conditions.
Different Types Of Emergencies:
-
No heat when outdoor conditions create a health, safety, or freeze risk.
-
A boiler that will not start, repeatedly shuts down, leaks, or displays an error code.
-
A radiant-floor heating system with no circulation, sudden cold zones, visible leaks, or a failed circulation pump.
-
Suspected frozen pipes or a pipe that has burst.
-
Water leaking from a boiler, mechanical room, manifold, water heater, or associated piping.
-
Carbon monoxide alarm activation or suspected combustion-gas issues—leave the building and call 911/your local emergency number first, then contact the appropriate gas utility or qualified heating professional.
-
No hot water where it creates an urgent household need